Privacy Policy
Last updated: March 9, 2026
This Privacy Policy describes how Expat Compass collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect various types of information to provide and improve our services to expatriate workers in Malaysia and beyond. This includes information you voluntarily provide when using our resources on expatriate financial planning, MM2H programme guidance, and dual-country financial management.
When you interact with our website, we may collect personal details such as your name, email address, and contact information if you choose to subscribe to our newsletter or contact us directly. We also automatically collect usage data including your IP address, browser type, pages visited, and the time spent on each page. This information helps us understand how you use our platform and optimize your experience.
Additionally, we use cookies and similar tracking technologies to enhance your browsing experience. These tools allow us to remember your preferences and provide personalized content related to expatriate financial planning resources.
How We Use Your Information
We use the information we collect to deliver, maintain, and improve our services. Your data helps us provide relevant content about expatriate financial planning, non-resident tax understanding, remittance cost comparisons, and MM2H programme financial requirements. We use your contact information to respond to inquiries and send requested materials or updates.
Your usage data enables us to analyze trends, understand which resources are most valuable to our users, and enhance our website’s functionality and design. We may also use aggregated, non-identifiable information for research and analytics purposes to better serve the expatriate community in Malaysia.
We will never sell your personal information to third parties. Any sharing of data occurs only with trusted service providers who assist us in delivering our services and are bound by confidentiality agreements.
Your Privacy Rights
You have the right to access, review, and request corrections to any personal information we hold about you. You may also request deletion of your data, subject to legal obligations we may have to retain certain information. We will respond to such requests within a reasonable timeframe.
You can opt out of receiving promotional emails by following the unsubscribe instructions in our communications. If you have concerns about how we handle your data or wish to exercise any of your privacy rights, please contact us directly. We respect your preferences and will honor your requests promptly.
We are committed to complying with applicable data protection regulations and maintaining transparent practices regarding your information.
Cookies and Tracking Technologies
We use cookies to improve your browsing experience and gather insights into how visitors interact with our website. Cookies are small text files stored on your device that help us remember your preferences, login information, and browsing history. These technologies enhance the functionality of our site and allow us to provide personalized content about expatriate financial planning resources.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website. For detailed information about the cookies we use, please refer to our Cookie Policy.
We also use analytics tools to understand user behavior and improve our services. These tools collect anonymized data that helps us optimize content delivery and user experience for the expatriate financial planning community.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and access controls to safeguard your data.
While we strive to maintain high security standards, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account information. If you believe your data has been compromised, please contact us immediately.
Third-Party Links
Our website may contain links to external resources and websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites before providing your information.
Our privacy practices apply only to information collected through our website. We recommend exercising caution when sharing personal information on any external platform.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the “Last updated” date at the top of this page. Continued use of our website following any modifications constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Phone: +60 3 2782 4956
Address: Jalan Merdeka 47, Petaling Jaya, 46050, Malaysia
We value your privacy and are committed to addressing any concerns you may have regarding your personal information.